CAT/1995

Question . 172

Direction for Questions: Arrange sentences A, B, C, and D between sentences 1 and 6 to form a logical sequence of the six sentences.

1. Mangers need to differentiate among those who commit an error once, those who are repetitively arrant but can be corrected, and those who are basically wicked.

A. The persons in this category will resort to sweet-talk and make all sorts of promises on being caught, but at the first opportunity will revert to their bad ways.

B. Managers must take ruthless action against the basically wicked and ensure their separation from the organization at the earliest.

C. The first category needs to be corrected softly and duly counselled; the second category should be dealt with firmly and duly counselled till they realize the danger of persisting with their errant behaviour.

D. It is the last category of whom the managers must be most wary.

6. The punishment must be fair and based on the philosophy of giving all the possible opportunities and help prior to taking ruthless action.